Students listen attentively and communicate clearly with patients, families, peers, faculty and other members of the health care team: establishing rapport; fostering, forming and maintaining therapeutic relationships with patients; effectively gathering and providing information during interactions with others; and participating in collaborative decision-making that is patient focused.
Interpersonal and Communication Skills 1: Interpersonal Communication
Demonstrate active listening and use of verbal and non-verbal skills to communicate understanding; modify communication styles in accordance with the context and purpose of the conversation; demonstrate sensitivity to cultural factors and the needs of others.
Interpersonal and Communication Skills 2: Shared Decision-Making
Incorporate elements of shared decision making into communication with patients to facilitate their active participation in their health care.
Interpersonal and Communication Skills 3: Oral Communication
Construct and deliver concise, accurate and well-organized oral presentations in both academic and clinical settings.
Interpersonal and Communication Skills 4: Professional Writing and Documentation
Document detailed, relevant and timely information in the medical record.